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Who we are
We’re a London-based property maintenance company that offers a higher standard of service.
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What we do
Our handpicked team of qualified tradesmen specialises in property improvements, reactive maintenance and small building projects.
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Get in touch
We offer competitive rates and packages for multiple property owners. Contact us today to find out what we can do for you.
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Why choose us
Our business is built on quality, reliability and accountability, with a professional and responsive approach.
Call-outs
Our customer satisfaction policy starts from the moment you contact us, with a prompt and efficient call-out service that fits your schedule, not ours.
Gas & Plumbing
Whether it’s repairing, replacing, unblocking or connecting, we’ve got it covered.
Electrics
Our plumbers don’t double up as electricians. We employ people who specialise, so your wiring stays hidden and safe.
Why choose us
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Communicative staff
Friendly. Professional. Quality-minded. Words not typically associated with property maintenance companies, but those frequently used by customers to describe our services.
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High quality workmanship
In our line of work, it’s our reputation that makes (or breaks) us. That’s why we only employ qualified tradesmen with the knowledge and hands-on skills to get it right, first time.
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Peace of mind
Accountability is usually the elephant in the room for businesses like ours. However, you can relax knowing that we’re fully insured, Safe Contractor approved and Gas Safe / NIC EIC registered.
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Attention to detail
Doing the job right doesn’t just refer to how good our tradesmen are. Each project is allocated a manager who coordinates every detail to make absolutely sure things stay on track.
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A transparent service
Our quotations and invoices are clear and straightforward with no hidden fees or costly last-minute surprises. Honesty and simplicity – it’s an approach that’s worked for us pretty well so far.
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Quick response times
Like you, we prefer it when a job is handled quickly and with no fuss. We will book in a site visit on the same day as the request and quotations can be completed within 24 hours.
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Our clients
We are as comfortable working with individuals as we are with organisations, with people who own one property or many. Take a look at our clients page to see who we have recently worked with.
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Maintenance packages
Everyone has different requirements, which is why we’ve developed flexible discount packages that are ideal for both single and multiple property owners, including landlords and retail businesses.
What our clients say
"The team at Melchior Gray go the extra mile to ensure that problems are solved as quickly as possible. They are always a pleasure to deal with and offer a great service. I have used almost all of their trades at some point over the last 3 years and I have always been happy with the results. I would not hesitate to recommend them to other companies or to our private clients."
Emma Rogers
Development Manager, Banda Property
"Melchior Gray have carried out a variety of maintenance and decorating jobs for us over the past couple of years. We always found that the quality of work met the high standard that was promised and they were a joy to deal with. "
Arnaud Cheung
Director, Domus Nova
"Melchior Gray undertook a substantial refurbishment of my flat and I was enormously impressed by the project management and the quality of the individual trades that were required to complete a really fantastic job. Everyone was courteous and interested in following detailed instructions and meeting challenges. The follow up has been great and I went back to Melchior Gray when a friend needed my help in organising a flat refurbishment at short notice and on a tight time schedule. Again the company stepped up to the plate and did a great job."
Mrs J Segal
Bankside, SE1
"We have been really struck by everyone's efficiency and helpfulness and I will be sure to recommend the team to friends and family."
Ms Emily Cameron
Holland Park, W14
"I have always found Melchior Gray reliable, dependable and good value for money - I have no hesitation in recommending them."
Tara Bayulken
Head of Property Management, Carter Jonas
